Let’s talk.
Product question? Order question?
Start the conversation with the RESTORE team.
For questions about products, orders and subscriptions. Customer care is available Monday–Sunday, 9 a.m.–5 p.m. WAT.
Phone / WhatsApp
Message the RESTORE team on WhatsApp for product and order questions.
Monday–Saturday
12 noon WAT cut-off
For help with a particular order, have your order number ready when you contact customer care.
How can we help?
For an existing order, include your order number. For wholesale, include your business name and products of interest.
Your questions, answered.
Products
What is in the RESTORE range?
The collection has 13 products: 11 gummies, pantyliners and Restore Boric Acid. Browse by format or product purpose in the shop.
How many pantyliners are in a set?
The pantyliner set contains three packs with 20 pieces in each pack, giving you 60 pieces in total.
Where can I find product details?
Choose a product to see what's inside, the pack size and purchase options. Read the product label and directions before use.
Monthly subscriptions
Which products can I subscribe to?
All 11 gummies and pantyliners are eligible for monthly subscriptions with 10% off their one-time price. Restore Boric Acid is available as a one-time purchase only.
How much will I save with a monthly subscription?
The monthly price is 10% less than the one-time price. A ₦7,500 gummy product is ₦6,750 per month; Skin Whitening Gummies are ₦3,375 per month; pantyliners are ₦4,725 per month. Each eligible product page shows both options.
Delivery
How does free delivery work?
Delivery is free in Nigeria when your order total is ₦20,000 or more after discounts. Check the applicable delivery charge at checkout.
When does RESTORE dispatch orders?
Nigeria dispatch runs Monday to Saturday, with a 12 noon WAT cut-off. Customer care is available Monday–Sunday, 9 a.m.–5 p.m. WAT. For help with a particular order, contact Customercare@temptimate.com with your order number.
Wholesale
Which products are available for wholesale enquiries?
The wholesale range includes Probiotic, Cranberry, Evening Primrose, Vitamin C and Skin Whitening Gummies, plus Restore Boric Acid. Ask the team about current availability and ordering details. Pantyliners are not in the wholesale selection.
Customer care
When is customer care available?
Customer care is available Monday–Sunday, 9 a.m.–5 p.m. WAT. This is separate from Nigeria dispatch, which runs Monday to Saturday with a 12 noon WAT cut-off.
How do I get help with an existing order?
Customer care is available Monday–Sunday, 9 a.m.–5 p.m. WAT. Contact customer care at Customercare@temptimate.com or on WhatsApp at +234 913 793 0822. Include your order number, if you have one, and a short description of what you need help with.
What if I need to change, cancel or return an order?
Contact customer care with your order number and explain the change or issue. Ask the team to confirm the terms that apply to your order; the team will confirm the next steps.